Shipping Policy
Learn more about our shipping process, timelines, and international policies.
Last Updated: Sep 24, 2022
Shipping Policy
This document sets out the shipping policy that applies to customers that make a purchase at www.arogyagramin.com. If you have any questions, please contact our customer service team on 18008906600 or support@arogyagramin.com.
Shipping Options & Delivery Costs
We offer the following shipping options – you will be asked to select a shipping method at checkout. Shipping rate minimum Rs. 40 up to Rs. 100.
Order Processing Time
All orders placed before 2 PM Monday to Friday are processed and dispatched within 7 to 14 working days. Orders placed during the weekend or on a public holiday will be sent from our centers on Monday or the next business day.
Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.
International Orders
Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend checking with your local customs office before placing an order, as these fees can sometimes be significant and we cannot calculate them in advance.
Domestic & International Shipping
For international buyers, orders are shipped and delivered through registered international courier companies and/or International Speed Post only. For domestic buyers, orders are shipped through registered domestic courier companies and/or Speed Post only. Orders are shipped within 8+ days or as per the delivery date agreed at the time of order confirmation, subject to courier/postal norms. Arogya Gramin Healthcare Foundation is not liable for delays caused by courier/postal authorities and guarantees only to hand over the consignment to them within 8+ days or the agreed delivery date.
Delivery Confirmation
Delivery will be to the address provided by the buyer. Confirmation will be sent to your registered email ID. For issues in utilizing our services, contact us at 9334469055 or support@arogyagramin.com.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.
Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase – please read our Return & Refund Policy for detailed information about our processes.